Case Studies

Here are some examples of our valued customers – they rely on InSite for their businesses.

Equinix  (formerly IXEurope), the leading network-neutral collocation service provider.  With points of presence in key cities around the world, and supporting over 1,800 customers, Equinix provides datacentre services, hosting infrastructure and business continuity solutions to a broad mix of customers globally, serving the enterprise, communication and technology markets. Website http://eu.equinix.com

Equinix uses InSite to monitor ICT infrastructure, aggregate data from building management systems (BMS), monitor helpdesk email accounts and automate critical even alerting.

“The InSite solution was a perfect fit for us, providing real time alerting and performance reporting directly to the person who needs to know it, wherever they are, plus being able to distinguish which engineers are available to respond and which ones are not.  We have also come to trust the data that comes from InSite allowing us to act on the alerts it generates without question which, again, adds a level of efficiency in our business.” 
Andy Castle, VP IT Services - Europe, Equinix.

Tiscali UK Business Services is a leader in ADSL wholesale and has a portfolio of IP Virtual Private Network and managed hosting solutions, Virtual ISP and telephony services.  Tiscali has deployed InSite to provide self-service network information to customers via the Tiscali Customer Portal.

"Feedback from our users has been very positive.  We have benefited from a significant increase in operational efficiency which has meant a fast payback on our investment.” 
Matt Talbot, Operations Director, Tiscali UK.